Hot water extraction for carpets and upholstered furniture. It reaches the embedded soil, allergens, pet odour, and deep-set stains that vacuuming leaves behind.
Vacuuming picks up surface debris, but it can't touch the soil that's been ground into carpet fibres over months and years: fine particulate, allergens, pet dander, and biological residue that settles deep into the pile and backing.
Hot water extraction, sometimes called steam cleaning, is the deep-cleaning method every major carpet manufacturer recommends. High-temperature water is injected into the pile under pressure, agitated to break up embedded soil, and immediately pulled back out along with everything it loosened. Nothing is left sitting in the carpet.
We pre-treat high-traffic zones, stains, and pet-affected areas first, giving the product time to break down the contamination before extraction. You can see the difference compared to a surface-level clean.
Hallways, stairs, and living room traffic lanes collect ground-in soil that slowly changes the colour and texture of the carpet. Extraction lifts it out and brings back the original appearance of the pile.
Pet urine soaks through carpet fibres into the backing and underpad. Enzymatic pre-treatment breaks down the odour-causing compounds at the source rather than masking them with fragrance, and full extraction removes the treated material completely.
Coffee, wine, food, and other common stains are pre-treated with the appropriate spotter chemistry before extraction. Long-set stains may not always be fully removable, but we'll give you an honest assessment before we begin.
Dust mites, pet dander, pollen, and skin cells build up in carpet and affect indoor air quality. Hot water extraction removes the biological material vacuuming leaves behind, which makes a real difference in homes with allergies or asthma.
Carpets in a property changing hands carry the history of whoever lived there before. We clean move-out carpets to a professional standard and leave them ready for the next occupant, with before-and-after photos available for your records.
After a busy winter, a season of entertaining, or any stretch of heavy use, a professional extraction clean resets carpets completely. It also extends their lifespan.
Upholstered furniture collects the same embedded soil, allergens, and pet dander as carpet, but most people only think about it when a visible stain shows up. By then, what's built up in the foam and fabric goes well beyond what you can see.
We clean soft furnishings the same way we clean carpet: pre-treatment first, then extraction, with products and tool attachments chosen for the specific fabric. Nothing harsh on delicate textiles, and nothing left sitting in the foam.
What we clean includes sofas and sectionals, dining chairs and armchairs, ottomans and fabric footstools, and headboards or fabric bed bases.
Fabric assessment before we start. Some fabrics need specific products or methods, and the wrong choice causes damage. We identify the fabric type and condition before applying anything.
We check fabric type, soiling level, and staining on every carpet and upholstered surface before applying any product, because fibre type determines which products are safe and condition determines the pre-treatment. The wrong product on the wrong fabric causes damage that can't be undone.
High-traffic lanes, pet-affected areas, stains, and odour zones get pre-treated and given proper dwell time before extraction begins. The pre-treatment does the heavy lifting; extraction removes what it breaks down. Skipping straight to extraction gives you a surface-level result, which is why we never do it.
Carpet is extracted in overlapping passes, and upholstery is worked section by section with the right tool attachment for each fabric. Technique matters here: rushed extraction leaves residue and moisture in the pile.
We walk the full scope before packing up, and any area that needs a second pass gets one. Furniture goes back where it belongs, and the finished work is checked against the agreed standard. Anything that falls short gets fixed on the spot.
"Wilson and Farr came to our house and proceeded to teach me how to be the ultimate professional cleaning team! To say they were great would woefully understate their obvious commitment to ensuring that the customer gets everything that they might hope for. We hired them to clean our living room furniture. They came on time, they respected our house, and they paid attention to the job — moving purposefully through the task, taking their time to do the job well rather than fast."
"I was EXTREMELY lucky to have found Wilson & Farr. I had a sofa and two chairs that were in need of some TLC. They were punctual and extremely professional. They went above and beyond leaving behind a sofa and two chairs I could hardly believe were the same pieces. They were never in a rush, they were extremely detail orientated and just some of the nicest people. I HIGHLY RECOMMEND anyone who has something they need cleaned. If I could I would give them more than 5 stars."